Privacy Policy

Effective Date: 3/15/26

Spinnin' Stacks Laundry ("we," "our," or "us") respects your privacy and is committed to protecting any information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect the following types of information when you interact with our website.

Personal Information

If you contact us through a form, email, or other communication method, we may collect:

Name
Email address
Phone number
Any information you choose to include in your message

This information is only collected when voluntarily submitted by you.

How We Use Your Information

The information you provide may be used to:

Respond to inquiries or messages
Provide customer service
Communicate about wash and fold services or scheduling
Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and understand how visitors use the site.

These tools may collect information such as:

Browser type
Pages visited
Time spent on pages
General geographic location

This information is collected in aggregate and does not personally identify individual visitors.

Third-Party Services

Our website may contain links or integrations with third-party services such as:

Scheduling platforms
Payment providers
Social media platforms
Analytics services

These third-party services operate under their own privacy policies. We encourage you to review their policies when interacting with those services.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of internet transmission or electronic storage is completely secure.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

External Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Spinnin' Stacks Laundry
801 Lewisville Road
Minden, LA 71055

Phone: 318-245-8715
Email: sales@spinninstackslaundry.com

Wash & Fold Service Policy

At Spinnin' Stacks Laundry, we take pride in providing convenient, reliable wash and fold service for our customers. To ensure the best experience for everyone, please review the following guidelines.

Drop-Off Laundry

Customers using our wash and fold service should bring their laundry to the designated drop-off area during business hours.

Business Hours:
7:00 AM – 8:00 PM
Monday through Sunday

Please notify staff if any items require special care, including delicate fabrics or air-dry instructions.

Laundry Inspection

Customers are responsible for checking pockets and removing personal items before dropping off laundry.

Spinnin' Stacks Laundry is not responsible for damage caused by items left in pockets such as:

Pens or markers
Lip balm or cosmetics
Coins or metal objects
Electronic devices

Garment Care

All laundry is washed and dried using standard laundry processes unless special instructions are provided.

While we take care in handling every order, we cannot guarantee against normal wear and tear that may occur during washing and drying.

Customers should notify us in advance if garments require special handling.

Pickup Time

Customers will be notified when their order is ready for pickup.

We ask that laundry be picked up promptly after completion.

Spinnin' Stacks Laundry may charge a storage fee for laundry that remains unclaimed for an extended period.

Unclaimed Laundry

Laundry that remains unclaimed for 30 days or longer may be considered abandoned.

Spinnin' Stacks Laundry reserves the right to donate or dispose of unclaimed laundry after this period.

Lost or Damaged Items

While we take great care with all items, Spinnin' Stacks Laundry cannot guarantee against loss or damage in rare situations.

In the event of a verified issue, any liability will be limited to the reasonable replacement value of the garment, not exceeding the cost of the wash and fold service.

Detergents and Allergies

Standard commercial laundry detergents and products are used for wash and fold services.

Customers with sensitivities or allergies should notify staff prior to service.

Acceptance of Policy

By using the wash and fold service at Spinnin' Stacks Laundry, customers acknowledge and agree to the terms outlined in this policy.